Eco-system of leading Clients & Partners enable CIGNEX Datamatics to deliver the best-fit solutions to reduce TCO
 
CIGNEX Datamatics has developed a strong eco-system of commercial Open Source partners, Open Source community and technical pool to deliver value-added, enterprise-class, best-fit solutions to our clients. Our alliances help us in delivering Open Source solutions to clients that meet their business and process needs while reducing the Total Cost of Ownership (TCO) of their IT systems.
 

How our Alliances benefit clients

There are more than 200,000 Open Source community projects underway, making the research and evaluation process both time-consuming and resource-intensive for any organization. In addition, the absence of clear documentation, proof-of-concept stories, and case studies further increase business risk.

CIGNEX Datamatics’ active participant in the Open Source community helps us understand the software, the methodologies, and the community itself, thereby enabling us to minimise the risk in identifying the best-fit solution for our clients. Our deep relationship with Open Source partners, in some case since their inception, ensures that CIGNEX Datamatics obtains:

• privileged access to architectural expertise
• dedicated support & escalation to issues faced by our clients

In addition, CIGNEX Datamatics backs each implementation with a cost-effective support pack that helps ensure that businesses are supported well beyond the deployment phase. As patches become available, CIGNEX Datamatics coordinates, tests, and customizes implementations so that businesses are always using the latest version. CIGNEX Datamatics also maintains a repository of patches rolled-out for clients, prior to their incorporation in the subsequent releases, to minimise issues faced by our clients.