Client Overview

Consortium of 18 California counties providing health & human care services for citizens; Services include cash aid, food, nutrition assistance and medical aid

Business Need

Transform the way the citizen correspondences are stored, managed, indexed, retrieved and archived

  • Modernize legacy ECM system with faster search and retrieval
  • Migrate existing documents to scalable and centralize document repository

Key Features

  • Scalable Repository – Alfresco based 60 TB repository managing billions of objects 
  • Search- Custom SolrCloud Integration with multiple repositories for faster search
  • Templates – Versions of correspondence templates for citizens

Benefits

  • Improved QoS by 70% -  System performance increased with document ingestion rate of 200K / hour & faster search
  • Repository designed for horizontal scaling – to scale for billion objects
  • Modular approach helps to replace or add new components