Public Services are facing challenges with changes in models of leadership, governance, enterprise architecture, and information management, all limited by strictly controlled parameters of cost control and quality. The focus of CXOs is architecting affordable and sustainable solutions that can evolve with a changing environment.
Public Services are facing challenges with changes in models of leadership, governance, enterprise architecture, and information management, all limited by strictly controlled parameters of cost control and quality. The focus of CXOs is architecting affordable and sustainable solutions that can evolve with a changing environment.
Government IT investments continuously revolve around exploring technologies that can help build sustainable solutions while mitigating risks and securing long-term investments. Public Services not only need a fresh outlook towards application development, data management and data centers, networks and security, and citizen engagement, but also to the growing usage patterns like device management, real time information sourcing, etc. CIGNEX Datamatics aids Public Services across the world adopt Open Source solutions that can not only deliver cost advantage or vendor independence but also provide coherent solutions with a slick user interface feeding the global audience systematically in the long term.
- Content Solutions for Public Services: Content Management System (CMS) enables the admin user to easily manage the content lifecycle, from creation to publishing. It provides a secure platform to host the content, enabling migration of all paper-based processes online. Dashboards with strong enterprise search integrations facilitate easy document retrieval.
- Portals for Public Services: As Government regulations are moving towards greater transparency and user advocacy, platforms that enable participation and collaboration are necessary. Enterprise Portal and Collaboration tools allow easy access and availability of governance in the form of forums, blogs, and micro-blogging platforms.
- Mobility in Public Services: Mobility is gaining adoption in the Government sector. With more support towards trends like BYOD (bring your own device) the application space must be ready for the demands of civil servants. Business Intelligence is a key aspect accessed through mobile devices, and the demand for dashboard-like applications integrated with the data repository (Big Data) helps decision making and operational effectiveness
- Big Data for Public Services: Transparency through e-governance measures are a key policy though still there are plenty of areas where technology has not reached its maximum effectiveness. Big Data can not only automate existing processes but can also identify and rectify gaps within the existing processes. Governments can use Big Data to identify tax fraud, forecast budgets, correct transport systems, and much more. It can boost performance of the public service entity and can help in a qualitative and quantitative measure of success in a short- and long-term basis.
