The expectations of customers in Travel and Hospitality industry have observed a remarkable change in the past few years. Customers want a coherent online booking system, room portals for service and delivery, options in their mode of transport and choice of food. Also, both these industries target a global audience who need to be served with a linguistically efficient web solution. CIGNEX Datamatics realizes these needs and divert our expertise in delivering solutions which can not only address these needs but also can increase Revenue per Available Room (RevPAR), Revenue per Available Seat Miles (RASM) and brand connection.

CMS for Travel and Hospitality: Content Management Solution for Travel and Hospitality industry generally holds huge amount of content and security. Our Open Source solution provides flexibility in content editing and supports all standard web protocols. Advanced access control, secure audit trail and data encryption are practices that are addressed at the security front for the user.

Portals for Travel and Hospitality: Websites and Portals are key resources with respect to branding and therefore user interface should be effervescent. Social Media and real time Sales promotions are key activities that major players in Travel and Hospitality today engage their efforts. CIGNEX Datamatics’s integrated content management portal (ICMP) helps you in bridging the gaps within internal and external organizational networking , sharing assets from site to site, such as booking engines/tools and shared media resources like virtual tours and images. In addition, it supports social networking features such as blogs, and supports easy meta-tagging for improved search engine placement.

e-Commerce for Travel and Hospitality: Customers enjoy the right of defining the mode of services and an ingenious organization is ahead in understanding it. An Open Source based e-commerce solution helps in building a platform that defines customer service options, payment procedures and checkout along with a roadmap for content workflow for the administrator.

Mobility Solutions for Travel and Hospitality: The challenge ahead of Travel and Hospitality sector is the availability in portable environments with their mobile customer (aka Road Warriors). CIGNEX Datamatics understands the importance of mobile support as well as user end applications that play key role in influencing factors like customer loyalty and satisfaction.