Skip to main content

Job Description

Availability: 0-15 days

Monitoring skill set

2-3  years of experience with application  monitoring  in a global enterprise environment , Strong experience in creation and fine tuning of advanced alerts for monitored nodes.

  • Experience in troubleshooting and identifying issues in IT  environment. 
  • Good logical and analytical skills.
  • Need to collaborate and coordinate with various global teams like Cloud Operations, Applications and Operations team.
  • Good understanding of IT infrastructure.
  •  Should be comfortable working on shifts 24/7
  • Prepare and maintain Documentation, Reports, and provide follow up status on identified tasks.
  • Daily / Weekly Report preparation based on the specified  format and sending the same to pre-assigned set of recipients.
  • Maintain, update and implement the standard escalation procedures in sync with the communication plan
  • On time Escalation and Reporting of alerts according to process
  • Excellent communication skills to work with developers and L2/L3 support personnel

Solman Skill set

Experienced in setting up a Solution Manager environment  ability to configure Solution Manager 7.1 and 7.2 End to End

Process Integration monitoring, Interfaces and connections monitoring using Solution Manager 7.1 or 7.2 , Managed system Configuration of SAP and non-sap systems

Experience monitoring complex SAP landscapes with heterogeneous system integrations

Business Process monitoring setup, Message Flows Technical monitoring setup