Client Overview

US and India based leader in delivering innovative IPs and services with over 2000 employees across the globe

Business Need

Study of Home Mortgage Audit processes. Analyze processes by interviewing stakeholders and compliance, communication and reporting requirements. Automation of audit checklists with 100+ rulesets.

Key Features

  • Process Time duration study & automation benefits analysis
  • Submitted Discovery report along with sample Proof of Concept (POC) for a key process in scope
  • 100+ audit rulesets automation in progress
  • Desktop & Web app automation, Excel automation, PDF automation & Citrix automation

Benefits

  • Improved operational efficiency by 70%
  • Improved SLA adherence and ROI by 80%