ServiceNow Solution & Services

Redefining service desk for an improved service management experience

Redefining Service Management Experience

ServiceNow is a cloud-based workflow & automation system which automates enterprise service operations by creating a single system for all business processes within an organization. This system brings together strategy, design, transition and operation with ongoing management that can transform and modernize an enterprise.

ServiceNow applications are built on a single platform-as-a-service which offers a consistent and intuitive user experience through the entire IT Infrastructure Library (ITIL) service lifecycle and are used to support functions that include Business Process Management, Case Management, Change Management, Problem Management, Operations and Support.

At CIGNEX we can help you get the most out of your ServiceNow platform to ensure your business maximizes revenue while minimizing downtime.

Our strategists, architects, developers, and engineers have world-class skills in operations, process design, and large-scale project delivery.

Partnership
Registered ServiceNow Services Partner & Reseller

Certified Team
ServiceNow certified experts

Customer Service
Automation & customization with on time support to global users around the clock

Monitoring 24/7
Visibility into overall health, usage, and security of cloud environments

ServiceNow Services

Our ServiceNow Consulting experts strategize, configure, develop & implement projects within ServiceNow & help you realize the maximum value of your ServiceNow investment

With implementation our ServiceNow experts can help you in integrating ServiceNow with Legacy systems, Open Source systems, Intranets, Jira, SAP, SharePoint, BI tools & dashboards; and other third party systems

Our ServiceNow development experts would develop, configure & customize the application with good UX by exploiting native ServiceNow capabilities

Our expert ServiceNow support team provides around-the-clock technical support while the ServiceNow testing experts help you maximize efficiency of your platform

 

ServiceNow Solutions

Service Management

Manage business functions that require a request-type workflow where requests are approved, qualified, assigned, and completed.

ServiceNow Ticketing System

Optimize business workflows, provide better user experience and eliminate tool switching across enterprises.

ServiceNow Application Development

Build cloudnative applications to fulfill business demands and automate business processes across people, data, systems, and workflows.

IT Operations Management

Expand your organization's operational agility by reducing tasks, improving productivity, and automating and accelerating processes.

Custom Application Development

Achieve improved business performance and productivity through applications that enable Speed, Agility and Cost Reduction.

ServiceNow Helpdesk Support

Improve customer experience through the world-class technical support provided by ServiceNow.

IT Business Management

Anticipate critical business requirements, allocate resources, prioritize new requests, and deliver products efficiently by reducing bottlenecks.

Benefits We Offer

We have the capability to test every functional and non-functional aspect of your solutions & make them convenient, user-friendly and secure regardless of the operating systems, platforms and browsers your target audience uses.

Self-Service

We allows clients to select from a catalogue of pre-defined services meaning less time for users to spend on IT administration leading to higher productivity

Automation

With us you can improves speed of service without sacrificing on quality whilst adhering to compliance and governance

Consolidation

We can help in creating a single platform to automate services & forms which provides single view on resources, costs, projects, changes and requests across the enterprise

Financial Savings

With our streamlined processes, you can remove dependency on manual tasks and can spend more time on strategic business activities and development

Quick turn-around time

Our rapid deployment can help you in accelerating success

Integrations with Open Source systems

We can custom integrate with customer portals, ECM tools, eCommerce platform and other management systems

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CIGNEX is a Michigan based global consulting company offering solutions, services and platforms on Open Source, Cloud and Automation technologies Since 2000, CIGNEX has been delivering enterprise class solutions built using leading platforms & tools which can be integrated with the existing systems to achieve unparalleled results.

By leveraging multiple delivery models, we help organizations around the world to increase revenue, achieve business goals, gain competitive advantage, and maximize customer satisfaction while significantly reducing the cost of doing business.

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