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By oshi bohra | 18 Aug 2021

One of the best options to achieve your digital transformation objectives is robotic process automation (RPA). However, understanding the benefits of RPA is one thing; implementing RPA into your business process requires deep understanding of automation and choosing the right tools. We'll go over a step-by-step procedure for deploying RPA in this article.


Challenges with RPA Implementation


Making a list challenges and preparing a strategy to overcome these challenges is critical to successfully implementing RPA. We have mentioned here some of the major challenges that businesses face when implementing RPA:

  • Defining the RPA implementation objectives
  • Choosing the right tools
  • Selection of experienced RPA partner
  • Calculating ROI for business
  • Identifying right process for RPA implementation
  • Operational and technical hurdles
  • End-to-end process automation
  • Structured RPA implementation team
  • Flexible workload planning

Apart from the above mentioned challenges there are various factors to consider such as ROI, maintenance, license and cost. While these obstacles to RPA implementation adoption may appear overwhelming at first, with right preparation and research, businesses will be able to fully utilise all of RPA's benefits.


Automation Opportunities

  • Which process are ideal candidates for automation?
  • Which process would be suitable for pilot program?
  • How should process owners be included in automation implementation?
  • Estimate the impacts of proceeding with the pilot program?

Create Business Case

  • How does automation help grow your business?
  • What are the advantages?
  • Risk mitigation?
  • Metrics to determine if automation is valuable?
  • How will existing resources be re-deployed following automation?

Choose the best operating model.

  • Which operational model is the most effective for your business?
  • Do you have the right people on board to help you implement the solution and fulfil your responsibilities?
  • Who will be in charge of the software bot's management and monitoring?

Choose the Right Automation Partner

  • Identify the top RPA vendors in the space?
  • Who are the service providers who best meet your business requirements?
  • Which sourcing method do you prefer?
  • How should you compare pricing models so that you know what you're getting for your money?

Automation roadmap

  • How long will the pilot programme last?
  • What happens after the pilot programme ends?
  • What is your scale strategy?
  • Show stakeholders high value processes that bring out positive analytic results.


RPA Implementation Process


  1. Identify the right process to Automate

RPA is best suited to activities that are very manual and repetitive. Data input, reconciliation, data transfer, report production, data processing, archiving, and data mapping are examples of common tasks. Suitability for RPA is the most important factor to consider while choosing a process. There are four main criteria to consider:

Rule based decisions

Structured data

Digital data inputs

Highly repetitive and stable

Businesses should come up with a strategy for selecting the best processes and then prioritising them based on factors such as complexity and return on investment. Consider how automating these activities will appear, what it will accomplish, the business context in which it will be used, and how it will fit into future business operations or the overall automation journey.

  1. Feasibility Assessment

Perform a feasibility analysis for each process to determine how much of it can be automated. This is a two-step process that involves examining the process and determining technical viability. This assessment should be carried out by the operation user, a SME (Subject Matter Expert), and an RPA expert.

  1. Process Enhancement

The feasibility assessment report highlights the business process that not optimized, structured or does not run as per the plan. Making adjustments to a process's inputs, calculation method, or outputs can have a big influence on its automation potential. Try to optimize and restructure the process.

  1. RPA Workflow

An important step in the RPA implementation is to gather the detailed description of all the processes that needs to be automated. Businesses should describe the features of the application from an end user perspective. After collecting all the necessary information from the business develop a process document defying the RPA implementation workflow for the RPA development team.

  1. Initiate Development Process

The development process begins at this step, based on the data from the RPA workflows. Using RPA tools such as UiPath, Blue Prism, and others, the developers generate automated scripts and programme code. Because each RPA tool has its own set of capabilities, organizations should be very particular when selecting the right solution for their objectives.

  1. RPA Process Assessment

Conduct extensive testing to examine performance in all possible scenarios and to identify bugs when the procedure is implemented. The pilot phase will help to test project deliverables. Send any potential performance or bug issues to the development team for resolution.

  1. Implementation

Now it's time to deploy the RPA solution. This stage includes planning for the continuous success of your RPA software through proactive maintenance, as well as the initial deployment of your RPA. Your RPA solution's governance, operating model, organisational structure, and change management plan should all be included in your strategy. After having been in operation the business should measure how productive the RPA is. What impact does it have on the business process? Is the business process more efficient? Do we save time? Do we save resources? Does it increase revenue?



RPA is a strong transformation tool that can help you enhance your business workflow if you follow the right procedures and follow a smart RPA implementation strategy. While the goal of RPA is to automate certain operations previously performed by people, your human workforce is still critical for certain tasks for smooth transition. Each step of the RPA process should be communicated to your team to ensure a seamless and thoughtful implementation.

CIGNEX is proud to work on innovative concepts and state-of-the-art technology programs that enhance effectiveness and efficiency of our global clients. We have partnered with some well-known brands in the RPA space to oversee RPA implementation steps. Our expertise in shared services models and processes brings particular value into the strategy, process prioritization, and vendor selection.