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28 Oct 2021

When you make the decision to automate your business processes with Robotic Process automation (RPA), the next most crucial step is to select the best RPA vendor. Investing in the proper vendor is the greatest way to ensure that the automation processes are completed effectively. If you're unfamiliar with automation procedures and want to know how to find the ideal RPA vendor, this article will answer all of your questions.

Selecting the right RPA vendor is the same as selecting the best RPA automation tool or software. As a result, there are numerous factors to consider while selecting an RPA tool and vendor for your business.

Also Read - Step-By-Step Process to Successful RPA Implementation

Leading RPA Tools and Software's

RPA tools can help to automate the repetitive and periodic tasks. Few examples of such tasks are data entry, data extraction, report generation etc. With the help of bots, such monotonous tasks can be automated. The RPA tool is software that automates processes by using bots.

Some of the popular RPA tools are -"


UiPath is a powerful Robotic Process Automation solution for automating desktop and web applications. It allows multinational corporations to create and deploy a robotic workforce for their businesses.

The best part about UiPath is that it has a community edition with drag-and-drop functionality. As a result, people with no programming experience can utilize UiPath to automate processes. People who want to learn, practice, and deploy RPA can use the community edition for free.

Some of UiPath Features Include -

  • It offers virtual computers, cloud environments and terminal services as well as other hosting choices.
  • It can run a wide range of web and desktop programs.
  • To supports auto-login capability to operate bots.
  • It also offers scraping solution with high accuracy and works with.Net, Java, Flash, PDF, Legacy, and SAP.

Blue Prism

Blue Prism is an RPA tool that provides businesses with a virtual workforce. It allows organizations to automate manual, repetitive and rule based tasks quickly and cost-effectively. It has drag-and-drop functionality for automating tasks.

Some of Blue Prism Features Include -

  • The tool is platform independent, meaning it can be used on any system as it .
  • Load balancing, data encryption, and end-to-end auditing are just a few of the robust features. As a result, every modification is analyzed.
  • Blue Prism can also automate Mainframe, Java, Windows program, and even web-based applications.
  • It supports all key cloud systems, such as Amazon AWS and Microsoft Azure. As a result, users may manage the majority of their tasks from a central location.

Automation Anywhere

Automation Anywhere is a well-known RPA vendor that provides robust and easy-to-use capabilities for automating any complex business process. This tool combines all of the essential features. It combines RPA with cognitive elements such as language comprehension and unstructured data reading.

Automation Anywhere is a web-based management system that enables companies to regulate and manage automated business processes from start to finish. It allows you to automate a wide range of tasks, from basic Windows settings to complex networking and remote database operations.

Some of Automation Anywhere Features Include -

  • It allows for easy integration with a variety of different platforms.
  • It provides bank grade security and governance.
  • It distributes tasks across multiple computers and swiftly automates difficult and time-consuming operations.
  • It provides script-free automation.

Criteria for Right RPA Vendor Selection

You will effectively complete your transition to RPA if you evaluate all of the elements stated in our post before making your decision. What are these criteria, exactly?


Many organizations are switching to RPA systems because of the time and money saved by the application's convenience and speed. As a result, the RPA vendor's software must be compatible with your organization's existing architecture and previous systems. Because of this compatibility, it's much easier to integrate it into your current processes. From pilot scheme to scale, vendors with a flexible and adaptable RPA platform and methodology must be able to meet all of your needs. To make the transition to RPA systems easier, use software that generates solutions that are appropriate for the company's architecture. You will save both time and money this way.


The number of tasks created may vary from day to day depending on the business requirements. Depending on the process, an excessive increase in the number of tasks may occur. RPA systems must be scalable in these circumstances of increasing workflow to be successful. You should choose RPA vendors who offer scalable automation solutions for flawless procedure. Furthermore, the RPA provider must be able to scale automation indefinitely in order for it to fit with your company's long-term growth.


Data security is very critical for any organization to protect digital information unauthorized access and theft throughout its entire lifecycle. Businesses are responsible for safeguarding their customers' data as well as their own operations. The entire procedure is governed by the law. You should identify RPA vendors who prioritize data security to secure the security of your company's data. By enhancing process control, a good RPA product allows businesses to maintain more effective legal requirements. As a result, find an RPA vendor who can assist you in complying with the legislation by keeping track of automated workflows in an activity log. These logs might be used for internal or external audits later on.


It is critical to report on procedures in order to gain a better knowledge of automation. A platform that can gather, organize, and analyze operational data should be included in any good RPA system. These reports include information about various automated processes, such as the time it takes to process an order, the number of outstanding transactions, and processes that cause exceptions and require human intervention. The obstacles that automation faces can be identified using these factors, and changes and upgrades can be made. It's critical that you pay attention to whether or not this feature is available in the RPA software you buy.


Every day, technological advancements are made. Almost every day, new perspectives and solutions are contributed to the software industry. The ability to quickly adapt to rapidly changing technology is the most crucial aspect of RPA software. As a result, look into any significant or small version updates that the RPA vendor you choose makes during the year. Choose an RPA vendor who provides a major upgrade once a year, as well as many smaller version updates.

User Interaction

In a software product for end-users, the user experience is critical. End consumers expect a straightforward UI and easy navigation. The user experience is harmed by complex systems. The operational adaption to the new software will be aided by an RPA platform that lets people feel at ease and secure. As a result, look for RPA vendors who offer products with a straightforward user interface and usage.

User Education

When picking an RPA vendor, look at the tools and training materials they offer, as these resources can assist both business users and developers succeed with RPA. Your RPA vendor should be able to give on-site or remote training. They should also provide unlimited access to tutorial videos, release notes, and training materials.

Customer Support

To ensure the success of an RPA system, it is critical to provide 24/7 implementation and technical support and managed services. This form of product support necessitates a vendor's willingness to provide one-on-one assistance as well as e-mail and phone support throughout the RPA process. The RPA vendor you choose must be able to adapt to changing customer needs over time.

In the End

Choosing the correct RPA vendor can be difficult, and the information provided by different vendors regarding their products and services might be confusing. You will be able to select the best RPA software for your company using the above mentioned guidelines. The ideal RPA business partner will assist your company in operating in a straightforward, efficient, and cost-effective manner. Contact us if you'd want us to assist you in your RPA journey.